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Field Readiness Architect: Reporting, Analytics & BDA more...
Location:Pleasanton, CA
Company:Workday
First posted:June 15, 2017 (last updated 1 day 20 hours ago)
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Join our team and experience Workday!

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description

Field Readiness provides the knowledge and creates the tools, templates and strategic approach which aid a professional services ecosystem, experiencing hyper-growth, to maintain knowledge of our product and deploy Workday in a consistent manner to maximum effectiveness for our customers.

We are privileged to work with the best of the best in Professional Services, both within Workday and at all of our essential partners.

Field Readiness Architects are the primary leaders by functional product area that drive field awareness and make sure consultants are fully equipped to implement Workday.  This role within Field Readiness is focused on supporting Reporting, Analytics and Prism deployments and the consultants participating in them.

Core Competencies/Experiences:

* Workday product competency: potentially a Workday super user, Workday employee, customer or partner consultant in past life

* Consulting experience with project implementations: experience in the field as a billable consultant working on implementation projects within HR or Financials, understanding of project methodology concepts.

* Workday Reporting & Analytics competency

* Presentation Skills: background in presenting and creating presentation materials on a large scale with multiple audience types, includes background in Training or Knowledge Management organizations (virtual, classroom, recorded, etc.)

* Publishing Skills: writing, editing and publishing competencies

Key Areas of Responsibility:

* Provide functional expertise and leadership to the field through the following programs:

* Product Leadership Program

* Knowledge Sharing Sessions

* Product Release Update Certification Program

* Altitude, Rising and Workday major events

* Ongoing ecosystem events and programs

Workday tools, templates and training design for our Talent product, to include:

* Assess the needs for tools, templates, project plans, estimating tools and methodology documentation

* Manage the creation and maintenance of pre-configurations in order to drive efficiency, including default business processes, iLoad suites, security policies and default configurations

* Work with Engagement Managers and Services Alliances Managers to identify critical gaps in consultant knowledge base and develop strategy to close those gaps

* Product Management alignment for strategic and tactical planning across the product area 

* Keep up to date and provide feedback on feature designs, product roadmap and development progress of specific product area

* Keep consulting ecosystem up-to-date on new features and appropriately communicate impact to customers and/or projects

* Serve as the escalation point for product issues

* Influence product direction based on customer needs and deployment needs

Customer Adoption

* Work with Customer Adoption team to develop, plan and roll out new features, services, tools and/or products

* Support consultants in the initial implementations of new features and/or products

* Gather feedback from customers and consultants on new features and/or products and work with development to ensure enhancements are documented appropriately

* Work with Customer Success to identify critical gaps in customer knowledge and work with Customer Adoption team to develop strategy to close those gaps

Requirements:

* 6+ years of experience meeting above competencies

* 1+ year deploying Workday

* 1+ year within a start-up company environment preferred

* 1+ years in a lead role, management role or in a role coaching others

* Some travel required, approximately 10-20%

*LI-PF1

About Workday

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

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